Privacy and cookies
ShareThe Market Research Society (“MRS”, “we”, “our”, or “us”) is the world's leading market research association. We are for everyone with professional equity in market, social and opinion research and in business intelligence, market analysis, customer insight and consultancy. MRS represents both large businesses and SMEs and we have a range of research suppliers included in our membership. We support best practice in the research industry by setting and enforcing industry standards.
The MRS is incorporated and registered in England and Wales with company number 00518685 and our registered office is at 15 Northburgh Street, London, EC1V 0JR.
We respect the privacy of our members. This privacy notice explains how and why we collect your personal information and how it is used when you visit our websites, which are listed below. It also relates to our use of any personal information which we obtain from you by phone, email, in letters and other correspondence or in person.
As the founder of the Fair Data accreditation, you can trust that we will manage and treat your personal information with respect. We will collect, store and manage it in an unbiased and secure way. We will only use your personal information for purposes that we have informed you about. We will always be transparent about the personal information we collect and how we use it.
MRS WEBSITES
https://www.researchjobfinder.com
https://www.mrs.org.uk
https://www.mymrs.mrs.org.uk/
https://globaldataquality.org
https://www.research-live.com/
MRS takes your privacy very seriously and We are committed to protecting your personal information. This Privacy and Cookies Policy explains how We collect and use the information you give us. Please read this policy carefully. If you have any questions please contact info@mrs.org.uk
As the founder of the Fair Data accreditation, you can trust that We will manage and treat your personal data with respect. We will collect, store and manage it in an unbiased and secure way. We will only use your data for purposes that We have informed you about. We will always be transparent about the personal data We collect and how We use it.
We will ensure that all personal information supplied is held securely and in accordance with all applicable Data Protection legislation.
MRS is the world's leading research association. We are for everyone with professional equity in market, social and opinion research and in business intelligence, market analysis, customer insight and consultancy. MRS represents both large businesses and SMEs and we have a range of research suppliers included in our membership. We support best practice in the research industry by setting and enforcing industry standards.
The personal information that we collect from you will vary depending on the context of your interactions with us and the service and/or product that we are providing to you. It may include, but is not limited to, the following information about you, such as your:
- name;
- date of birth;
- gender;
- educational background;
- job title;
- professional information, including your CV:
- organisation you may work for;
- professional memberships;
- contact data including your email address, home and/or work postal address, postcode and phone number;
- payment data such as payment instruments (e.g. credit card numbers) and the associated security code or other financial details (where you make a payment to us);
- information from queries and/or complaints registered with us;
- information about the way you use our Websites, so that we can improve the effectiveness of our business (see our Cookies Notice for more information);
- image and/or voice captured through photography, filming and/or audio recording; and/or
- any other information which may be collected in the course of our interactions with you.
Please note that sometimes we will require you to provide additional personal information, and sometime sensitive personal information, such as disability and health requirements, if this is necessary to provide you with a service or product.
We collect information about you when you:
- register for an account one on of our websites;
- request products or services;
- become a member of the MRS;
- participate in promotions;
- attend events or training;
- take qualifications;
- enter competitions;
- provide us with your personal information from your usage of our websites and any other information you post on our websites, e-mail or otherwise send to us; and/or
- otherwise provide us with information in the course of our interactions with you.
We may use and process your personal information for the following purposes:
- for marketing activities (including to send you details of services and/or updates that may be of interest to you);
- to provide you with services, including Jobfinder (amongst other services);
- for analysis to inform our marketing strategy so that we can administer, support and improve and develop our business and services we offer, and to enhance and personalise your experience;
- to correspond or communicate with you;
- to contact you for your views on our products and services;
- to verify the accuracy of data that we hold about you and create a better understanding of you as a member or prospective member of the MRS;
- for network and information security in order for us to take steps to protect your information against loss or damage, theft or unauthorised access;
- for prevention of fraud and other criminal activities;
- to comply with a request from you in connection with the exercise of your rights (for example where you have asked us not to contact you for marketing purposes, we will keep a record of this on our suppression lists in order to be able to comply with your request);
- for the management of queries, complaints, or claims;
- for the establishment and defence of our legal rights;
- for the purposes of any proposed restructuring, acquisition, purchase or merger of any part of our business.
Under EU and UK data protection law, organisations need a ‘lawful basis’ to process your personal information. The lawful bases MRS relies on are:
- Where you have provided your consent for us to use your personal information in a certain way;
- Where necessary so that we can comply with a legal obligation to which we are subject (for example, where we are obliged to share your personal information with regulatory bodies which govern our work and services);
- Where necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering a contract (for example, to administer your membership or allow you to participate in an event for which you have registered);
- Where there is a legitimate interest in us doing so if it is reasonably necessary to achieve our or others’ legitimate interests (as long as that processing is fair, balanced and does not unduly impact your rights).
The lawful basis we rely upon to process your personal information may differ for each processing activity. Below, we set out which processing activity is linked to which lawful basis:
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Lawful basis |
Processing activity |
Categories of personal data |
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Consent/Explicit consent |
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Compliance with a legal obligation |
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Performance of a contract with you |
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Our legitimate interests |
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If you have any concerns about our processing, please email info@mrs.org.uk
We may share your personal information with third parties, including:
- Our partners, as well as third party service providers, including those who provide our data processing services to us;
- In the context of Jobfinder, we may pass your personal information on to one of our associated companies who may send you details of goods and services that may be of interest to you and offer you the opportunity to subscribe to them. If you would prefer for us not to provide this information to our associate companies, you can opt-out by ticking the appropriate box at the registration page or, following registration, by using the Edit Preferences feature in the ‘My Account’ section of the Jobfinder website.
- Any competent law enforcement body, regulator, government agency, court or other third party where we believe disclosure is necessary: (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
- Another organisation, as part of a merger or other transfer of all or part of our assets; and
- Another person, where you have consented to the disclosure.
When requested by you, we may pass on your personal information to third parties who may send you details of goods and services that may be of interest to you.
For example, if you attend an event, your details may be shared (with your permission) with the speakers, trainers and/or sponsors at the event. If this is of interest to you, please tick the box on the relevant registration form, opting in for such contact. If at any time you would prefer not to receive this information, please email info@mrs.org.uk
We place great importance on the security of your personal information and we always try to take appropriate precautions to protect it. We use a variety of security technologies and procedures to help us protect your personal information from unauthorised access, use or disclosure. For example, when we transmit highly confidential data (such as a credit card number or password) over the Internet, we protect it through the use of encryption.
The length of time We hold your personal information varies depending upon the type of information and its use. We will hold your personal information on Our systems only for as long as necessary to provide the services and/or products that you have requested, or for such other essential purposes such as investigating disciplinary matters, complying with our legal obligations, resolving disputes, and enforcing our agreements.
The actual retention periods for different types of personal information that we hold can be found here. If you have any questions about Our data retention policy, please email: info@mrs.org.uk
We generally store and process your information within the European Economic Area (EEA) or the United Kingdom.
Where we need to transfer your information outside of the EEA or the United Kingdom we only do so to countries which have been determined by the European Commission or (where applicable) the UK Secretary of State to have an adequate level of data protection. Where we transfer personal information to countries that have not been determined to have an adequate level of protection we do so using the European Commission’s standard contractual clauses (either the controller-controller or the controller-processor clauses), together (where applicable) with the UK Addendum.
Our social media pages can be found in the following places:
- twitter.com/researchlive
- twitter.com/tweetijmr
- twitter.com/tweetmrs
- twitter.com/fairdata
- twitter.com/TweetMRSpride
- twitter.com/resjobfinder
- twitter.com/janefrostmrs
- twitter.com/tweetmrs&more
- linkedIn: com/company/market-research-society-mrs/
- linkedin.com/company/research-magazine-and-research-live
- linkedin.com/school/market-research-society
- facebook.com/marketresearchsociety
- youtube.com/user/ResearchConferences
Visit Twitter’s Privacy Notice for more information about how Twitter manages personal information, or contact Twitter online.
Visit LinkedIn’s Privacy Notice for more information about how LinkedIn manages personal information or contact LinkedIn online.
View Facebook’s Privacy Notice for more information about how Facebook manages personal information. Facebook is owned and operated by Meta Platforms and may be contacted here.
YouTube
YouTube is owned and operated by Google LLC. Visit Google’s Privacy Notice for information about how Google manages personal information on YouTube, or contact Google online.
You have specific rights connected to provision of your personal information to us. They are as follows:
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Your legal right |
What this means |
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Subject access |
You have the right to ask us for copies of your personal information. There are some exemptions, which means you may not always receive all the information we process. You can read more about this right here. |
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Rectification |
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. You can read more about this right here. |
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Erasure /right to be forgotten |
You have the right to ask us to erase your personal information in certain circumstances. You can read more about this right here. |
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Restriction |
You have the right to ask us to restrict the processing of your information in certain circumstances. You can read more about this right here. |
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Objection |
You have the right to object to processing of your personal information for direct marketing purposes. You also have the right to object to our processing of your personal information where the processing forms part of our public tasks, or is in our legitimate interests. You can read more about this right here. |
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Portability |
This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated. You can read more about this right here. |
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Withdraw consent |
You have the right to withdraw consent that you have provided to us to process your personal information, at any time. Note that withdrawing consent does not affect the lawfulness of the processing based on consent before the consent is withdrawn. |
If you require us to supply you with details of the personal information that we hold about you, then we will usually provide this information free of charge and we will provide this information to you within one month of your request unless the request is complex or involves numerous requests. If this is the case, we will inform you within one month of your request about the reason for the extension of time. If your request is manifestly unfounded or excessive, we will either charge a reasonable fee or provide an explanation for our refusal to respond.
You have the right to lodge a complaint with a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
Contact details for the ICO, the UK's data protection authority, are available here.
Contact details for data protection authorities in the European Economic Area, are available here.
Details of our EU Representative are included in the Contact Us section.
If you are a member, you can access your personal information from our database. Non-members or ex-members may also access personal information via their MyMRS account (provided that the personal data is still on our database).
Access your account: Sign in at mrs.org.uk and use the “My account' feature to see personal information provided when you registered with us and change privacy settings in your account.
Our websites and correspondence with you may contain a link to other, third-party websites. Please note that when you click on one of these links, you are entering another website for which MRS has no responsibility (even if you access the website via a link one of our websites). We encourage you to read the privacy notices (or equivalent) on all third-party websites.
When we provide services, we want to make them easy, useful and reliable. Where our services are delivered on the internet, this sometimes involves placing small amounts of information on your digital device. These include small files known as cookies.
Cookies cannot harm your digital device. They are used to improve our services and your user experience by, for example, enabling us to recognise your device and remember your preferences so you aren't given the same information several times, and by measuring how many people are accessing certain pages so they can be made easier to use and so there’s enough capacity to ensure the pages are delivered quickly.
Although this notice refers to the general term ‘cookie’, it also applies to similar tracking technologies that we use (such as ‘web beacons’, ‘clear GIFs’ and ‘pixel tags’).
You can find out more about cookies at www.allaboutcookies.org.
We use cookies to:
- let you navigate and do things on our website. In other words, some cookies are necessary for our website to function. This includes technologies that allow you access to our websites, services, applications, and tools; that are required to identify irregular site behaviour, prevent fraudulent activity and improve security; or that allow you to make use of our functions such as shopping-carts, saved search, or similar functions.
- collect statistics – the information collected by cookies enables us to improve the website through usage figures and patterns. For example, to see which pages of the website are the most popular and how users are interacting with them.
- analyse how individuals interact with us so we can improve our services. In particular, we use cookies, web beacons, or other similar technologies to assess the performance of our websites, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services, or tools; For example we use a tracking mechanism so we can monitor and improve the marketing emails we send you. This involves attaching a piece of code to each marketing email which is sent by the Market Research Society.
We also use Google Analytics, which are used widely by websites to collect information about how website visitors use a site. We use Google Analytics cookies to collect information about how users use our websites and to improve our websites. Google Analytics collect information in an anonymous form and will not allow us to identify you or collect any personal information about you. Google Analytics do not track your internet activity after leaving our website.
- ensure that our website is secure – for example, to make sure that personal information that you give to us does not fall into the wrong hands.
- ensure that our website functions properly – we use cookies, web beacons, or other similar technologies that allow us to offer you enhanced functionality when accessing or using our sites, services, applications, or tools. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our sites.
- suggest content for you based on the pages of our website you have previously visited – for example, we carry out web tracking, which allows us to identify certain web activity, like your purchases from us or specific visits to our pages, and is used to communicate with you based on your interaction with us (for instance, if you try to access the member’s area as a non-member, we might contact you with a discounted membership offer).
- advertise to you and allow our advertising partners to show you content on other sites based on how you use our website. We use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that have been delivered to you, such as whether you have clicked on an advertisement.
- to provide hyperlinks and/or enable the sharing of our content – our websites may contain hyperlinks to websites owned and operated by third parties and buttons and content from social media sites such as Facebook, Twitter and YouTube. Social media cookies enable you to share content from our websites with your social media networks.
These third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) have their own privacy policies, and may also use cookies. These cookies are likely to be analytical/performance cookies or targeting cookies. Their policies will govern the use of personal information you submit when visiting these websites, which may also be collected by cookies. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
In the section 'What cookies do we use? 'is a full list of cookies that we use, with details about what they are used for.
As some of our cookies are necessary for the functioning of our website, you cannot opt out of our use of those cookies.
You consent to our use of all other (non-strictly necessary) cookies as updated from time to time by clicking ‘accept’ when you visit our website. In particular, you consent to cookies being stored on your digital device (unless rejected or disabled by your browser).
If you do not accept our use of cookies as set out above, click on cookie settings or please set your browser to reject cookies. However, please be aware that rejecting our use of cookies may impair or limit your ability to use the website.
The function which enables you to disable cookies is usually found in the options, settings or preferences menu of your browser or mobile device (and we include links for common browsers below). Most browsers let you turn off either all or third-party cookies. What you are able to do depends on which browser you are using.
You may wish to restrict or block the cookies set by our website, or indeed any other website.
The ‘Help’ function within your browser will tell you how, but you can also visit www.aboutcookies.org, which contains information on how to do this as well as how to delete cookies. Please be aware that restricting cookies may impact on the functionality this website.
Click on the links below to find out how to change your cookie settings in specific browsers:
You can also opt out of receiving cookies on the website for Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
If you would like to opt out of all email tracking, you can change the email format in your email client to ‘plain text’. This will de-activate all links. If you would like to opt out of tracking from MRS emails only, you can do so here https://mrs.informz.net/MRS/pages/Email_tracking_Opt_Outs.
There is software available which enables you to use settings that allow to you choose which cookies are set on your digital device, such as the Ghostery app.
Send us an email: info@mrs.org.uk. Be sure to include your name and clear instructions on what you would like us to do.
Write to us at: 15 Northburgh Street, London, EC1V 0JR. Be sure to include your name and clear instructions on what you require.
Phone us: +44 [0] 207 490 4911
You can also write to our EU Representative at: Lionheart Squared (Europe) Ltd (FAO MRS), 2 Pembroke House, Upper Pembroke Street 28-32, Dublin, D02 EK84, Republic of Ireland
You can email our EU Representative at: Mrs-org-uk@lionheartsquared.eu
You can phone our EU Representative at: +353 1234 2458
We may revise or update this policy from time to time to reflect changes in our activities or for other purposes. If we do so, we will post notice of the change on our website. If we decide to make significant changes to our privacy notice, we aim to notify you of these changes.
This privacy notice was last updated 23 June 2023.
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©2024 The Market Research Society,
15 Northburgh Street, London EC1V 0JR
Tel: +44 (0)20 7490 4911 Email: info@mrs.org.uk
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©2024 The Market Research Society,
15 Northburgh Street, London EC1V 0JR
Tel: +44 (0)20 7490 4911 Email: info@mrs.org.uk