Leadership and people management are core skills required to effectively communicate, to engage and motivate employees and colleagues towards a common goal. These attributes will help you develop as a leader within your organisation and the wider community.

Knowledge, Skills and Attitudes

1. Establish vision relating to areas of responsibility and communicate vision together with supporting objectives and operational plans

2. Ensure team members and related stakeholders understand relevant vision, objectives and operational plans

3. Guide team members and stakeholders, and when appropriate empower individuals, to deliver relevant vision, objectives and operational plans

4. Establish targets and monitoring processes for self, team and stakeholders to ensure that relevant vision, objectives and operational plans are delivered

5. Develop a range of leadership styles and select and apply these as appropriate to situations and people

6. Deploy guidance, mentoring and/or coaching skills as appropriate in order to achieve vision, objectives and operational plans

7. Motivate and support team members and stakeholders, providing recognition when individuals successfully meet vision, objectives and/or operational plans

8. Develop mechanisms to establish feedback from team members and stakeholders on personal performance, and address issues that arise

9. Review plans, responsibilities and objectives periodically and in light of any relevant change in circumstances

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Advanced Client Relationship Management

London

Build the commercial skills to manage and retain clients

Nov
21
2024

Thursday
09:30–17:00

Participant preferences and use of mobile devices in research

MRS and four international research businesses explore participant device preferences and mobile usage. Research will be presented identifying some potential underlying demographic, psychographic and behavioural differences between participants who prefer one type of device over others and how this potentially impacts research results.

Nov
21
2024

Thursday
15:00–16:15

Agency Owners and Leaders Conference 2024

London

Imagine a room full of agency leaders, just like you, eager to have serious conversations, share ideas and hear inspiring stories of success about growth, leadership and development. That’s exactly what you’ll get at Agency Owners & Leaders 2024.

Nov
21
2024

Thursday
09:30–17:45

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