Seeking to understand shoppers, consumers or guests in FMCG, retail, leisure, or transport? Touchstone, with Shoppercentric, deliver tailored insights from global strategic projects to niché behavioural studies, providing actionable recommendations for our clients.
Fuelled with genuine passion for what we do and pride in the impact we have.
Our specialisms
Drinks (Alcoholic), Drinks (Non-alcoholic), FMCG – General, Food, Healthcare, Online Retail, Pets/Petcare, Retail, Transportation, Travel/Tourism
Behaviour Insights, Brand/Branding, Concept Testing, Consumer, International, Packaging/Design, Product Testing, Segmentation research, Usage & Attitude, Virtual reality/augmented reality
Consultancy, Customer Experience (CX), Depth Interviews, Eye Tracking, Focus Groups/Group Discussion, In-store/exit Interviews, Observation, Online Surveys, Qualitative, Quantitative
Our people
Senior Contacts
Jon Darby (Managing Director)
Jamie Rayner (Director)
Breakdown of Personnel
Executive/Research staff: 11