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TTMC Research

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Company Profile

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Since 1990, TTMC Research has provided CATI and desk research to a portfolio of direct and agency clients through a large team of specialist, salaried research agents based in our 220 seat Brighton offices.

An MRS company partner, with  ISO9001 and ISO27001 accreditations, we cover the full range of pre- and post-sales research through to customer satisfaction surveys, both B2B and Consumer, including FCA regulated TCF (Treating Customers Fairly) compliance calls. Flexible, competitive and consultative, we work to industry best practice, highest quality standards.

We offer outstanding multi-lingual native language capabilities to UK and global audiences.

Our specialisms

Energy/Utilities, Events/Conferences, Finance/Investment – Business, FMCG – General, Healthcare, Insurance, Pharmaceutical, Technology
Business-to-Business, Competitive Intelligence, Consumer, Customer Experience, Customer Loyalty, Direct Marketing/Promotions, International, New Product Development, Opinion Polling, Reputation Management
CATI, CX Benchmark Studies, Depth Interviews, Desk Research, Executive Interviews, Foreign Languages, Qualitative, Quantitative, Questionnaire Design, Telephone Interviewing
Affluent/High net worth, College students, Ethnic minorities, Hispanic heritage, LGBTQIA+, People with physical disabilities
Australasia, Canada, Central Europe, Eastern Europe, Northern/Western Europe, Republic of Ireland, Scandinavia, UK, USA, Worldwide

Our people

Senior Contacts

Michael Butler (Head of Operations)

Stephen Farn (Account Manager, Research)

Niall Habba (Managing Director)

Mik Johnson (Senior Account Manager)

Breakdown of Personnel

Admin/Support staff: 20

Executive/Research staff: 8

Non-research: 90

Data processing: 6

Telephone interviewers: 60

Telephone managers/supervisors: 5

Total Number of Employees: 101 to 500

Open-quote-mark

"Speed of delivery was rapid and the TTMC dashboard easy to use. Both the quantitative reporting and verbatim feedback has proved invaluable. Finally, the account team were excellent, responsive and keen to find solutions."
Managing Director, Book Tokens Ltd

"TTMC proved an exceptional agency for our research needs. Providing excellent consultation before the campaign began and constant updates once it had commenced. I had total confidence in their execution of the campaign which was completed exactly to the schedule they predicted. The results are already being used by our sales team and would have no hesitation in recommending TTMC to others." Marketing Manager, William Reed Business Media

"We had not used an agency in our business processes before so it was important for us to find a company that was understanding of our objectives and professional in their appropach. TTMC quickly helped us develop and implement our plan and in both cases they were able to provide results that we could utilise immediately. We will be using them again and I would have no hesistation in recommending TTMC in future". Lifecycle Business Development Manager, Siemens Healthcare

“TTMC provided great service, timely and accurate responses and great quality of work. They helped us throughout the delivery of the project and managed a complex, multi-lingual requirement without any issues. I’m pleased to recommend them as a provider of quality CATI research services.” Director, Circle Research.

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