Research is a ‘people’ business: it is built upon relationships and influence. Clients, whether internal or external, will listen to, and be influenced by, those who sell the benefits to them of doing so, who deliver their definition of ‘value’ and whom they trust and respect. The astute researcher recognises the importance of the ‘emotional’ elements of business (communication, relationships, influence and impact), and knows how to leverage these for both personal and organisational impact.
This online course will give all participants the opportunity to learn the theories and how to apply them in practice in the research environment, identifying tangible areas for development.
Impact becomes even more crucial, and challenging, when you are trying to influence remotely. Discover the key skills of effective influencers and how to apply these to your own stakeholder relationships, particularly when those have to be maintained and indeed strengthened in a virtual environment.
Who will benefit?
Anyone wanting to develop successful business relationships through effective influencing, or to have greater impact, confidence and assertiveness in those working relationships, whether face-to-face or when operating in a virtual environment.
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