Building Client Relationships

Effective techniques for maintaining proactive communications.

Postponed

This course enables you to:

• Understand and use effective techniques for building relationships and maintaining proactive communications.

Learning outcomes

On completion delegates should have a practical understanding of:

• Communications channels and styles
• How to establish contact and account plans for clients
• How to communicate more proactively and confidently with their clients

Who will benefit?

This course is targeted specifically at agency researchers new to account handling. It enables them to identify how effective communications can support strong relationships with clients.

Testimonials

“Every researcher should take this course. ”

Beenish Cheema, Future Thinking
21 October 2016