Influence & Impact

Evaluate your personal impact and increase your influence in business

The most astute professionals recognise that in a "people" business, leveraging the emotional aspects of business - such as communication, relationships, influence and impact - is key to personal and organisational success.  This is also true for those in operational roles, where effective influence can significantly enhance the efficiency and outcomes of daily activities.

All of this becomes even more crucial, and challenging, when you are trying to influence remotely.  Discover the key tools, skills and tactics of effective influencers and how to apply these to your own stakeholder relationships, particularly when those have to be maintained and indeed strengthened in a virtual environment.  This highly interactive workshop will give all participants the opportunity to discuss the theories and how to apply them in practice, identifying tangible areas for development.

The course also covers the importance of emotional intelligence, the "paradox of control", developing rapport through non-verbal communication, assertiveness and managing conflict - skills that are vital in all settings where team coordination and smooth workflow are essential.

Learning outcomes

• Understand the tools of world-class influencers
• Increase your emotional intelligence by identifying your default influencing style, your power base, and the impact you have on others
• Recognise the wider range of skills and strategies available to you
• Develop your core influencing skills, including questioning, listening, asserting and problem-solving
• Build greater confidence in handling conflict and challenging situations/people
• Leave with tangible action plans that will make a real difference to your personal impact and the success of your business relationships

Who will benefit?

This course is ideal for anyone wanting to develop successful business relationships through effective influencing or to have greater impact, confidence and assertiveness in their working relationships, particularly when operating in a virtual environment.  It is also beneficial for those in operational roles, where the ability to influence and build strong relationships can directly improve team performance, workflow efficiency and overall business success.

Learning methods

• Tutor presentation
• Group discussions
• Paired activities

Trainer bio

Danny Wain

Danny Wain specialises in learning and development / HR consultancy, and trains & coaches in a range of business and relationship skills. Prior to founding Daniel Wain Consulting Limited in 2007, he was a researcher for nearly 20 years. After working for IMR (now part of the WPP Group), he joined Research International (RI) in 1992. Danny spent his first decade with RI as a researcher then business developer, focusing upon customer relationship research, service measurement and mystery shopping. His clients included Royal Mail, Audi, Boots, Virgin, Chanel, Next and BT. His last role at RI was as Worldwide Director of Learning & Development (L&D), responsible for developing and driving RI’s L&D strategy across its global network.

In Company Training

This course, along with any of our 50 training courses can be offered as part of an in-company package.  We can develop or adapt our core courses to ensure your employees get the development that is right for your business.  In consultation with you, and our expert trainer/s, we develop a tailor-made programme designed for your organisation.  Live projects from your business can also  be used to make the learning experience as relevant as possible.  Please see our In-Company Training for more information.

Testimonials

"Very useful training to make you more comfortable outside your comfort zone."

Marta C - Unilever, November 2022

"Insightful, fun and making you feel better equipped than 24h ago."

Maher Beltaifa - Coca-Cola, November 2022

"Interesting, practical and insightful."

Amanda Peet - GfK, November 2022

"Really thought provoking and helped simplify challenges that before I didn't know where to start."

Emily Gribble - BT Group, October 2021

"This course is practical and ready to apply, it is relevant across several situations, not just in the workplace."

Amina Khan - M&C Saatchi World Services, May 2021

"An clear and engaging training day with immediate application."

George Randell - Rainmakers CSI, May 2021

"An interactive, engaging look at how to build an influencing mindset, and increase skills around assertiveness, listening and questioning."

Gill - IFF Research, May 2021