Understanding how to influence others and to negotiate effectively are crucial skills in today’s business climate, whether upwards or sideways within an organisation, or with external clients or suppliers.

Knowledge, Skills and Attitudes

1. Establish and prioritise objectives and any compromise negotiation positions

2. Identify key internal and external stakeholder, likely to influence desired objectives

3. Research and identify the strength of any negotiation positions and likely counter positions

4. Identify any potential challenges in negotiations and devise solutions to overcome these

5. Devise and implement appropriate communication strategies for all parties involved in delivering any negotiation positions

6. Identify and communicate with individual stakeholders that may assist in delivering desired objectives

7. Devise different strategies to enable alternative negotiation positions to be delivered to obtain desired results

8. Maintain clear and accurate records of negotiations, outcomes and agreements achieved

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Operations Network: Oppies Showcase and Advice

London

Join us for this exclusive MRS Company Partner event for all those that work in the Operations sector

Apr
01
2025

Tuesday
15:00–17:00

The Graphic Design Skills you have to have

Virtual training course

We are all graphic designers. Most days we are creating presentations, documents, videos etc as part of our jobs, but to create clear and visually compelling outcomes we need to understand design, to think in the way a graphic designer would.

Apr
03
2025

Thursday
09:45–17:00

Maximise Your Telephone Research: Navigating the Latest Ofcom Rule Changes

MRS and Ofcom present a joint webinar to help practitioners navigate the recent Ofcom rule changes affecting telephone research together with practical advice on how to minimise the likelihood of call blocking.

Apr
03
2025

Thursday
15:00–16:00

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