Effective communication skills are key to developing internal and external relationships and for contributions and recommendations to be effectively interpreted and applied.

Knowledge, Skills and Attitudes

1. Identify and clarify stakeholder communication needs and preferences, including any communication challenges

2. Develop and implement communication strategies appropriate for your stakeholders

3. Assess communication skills identifying strength and weaknesses

4. Develop a plan to address any communication weaknesses

5. Implement plans to address weaknesses, and monitor effectiveness of steps taken

6. Adapt communication skills to address stakeholders' needs, preferences and to address any specific challenges

7. Seek assistance and support when communication fails to meet the needs of stakeholders

Landing_south-east_sect4
Operations Network: Oppies Showcase and Advice

London

Join us for this exclusive MRS Company Partner event for all those that work in the Operations sector

Apr
01
2025

Tuesday
15:00–17:00

The Graphic Design Skills you have to have

Virtual training course

We are all graphic designers. Most days we are creating presentations, documents, videos etc as part of our jobs, but to create clear and visually compelling outcomes we need to understand design, to think in the way a graphic designer would.

Apr
03
2025

Thursday
09:45–17:00

Maximise Your Telephone Research: Navigating the Latest Ofcom Rule Changes

MRS and Ofcom present a joint webinar to help practitioners navigate the recent Ofcom rule changes affecting telephone research together with practical advice on how to minimise the likelihood of call blocking.

Apr
03
2025

Thursday
15:00–16:00

Get the latest MRS news

Our newsletters cover the latest MRS events, policy updates and research news.