Effective communication skills are key to developing internal and external relationships and for contributions and recommendations to be effectively interpreted and applied.
1. Identify and clarify stakeholder communication needs and preferences, including any communication challenges
2. Develop and implement communication strategies appropriate for your stakeholders
3. Assess communication skills identifying strength and weaknesses
4. Develop a plan to address any communication weaknesses
5. Implement plans to address weaknesses, and monitor effectiveness of steps taken
6. Adapt communication skills to address stakeholders' needs, preferences and to address any specific challenges
7. Seek assistance and support when communication fails to meet the needs of stakeholders
London
Join us for this exclusive MRS Company Partner event for all those that work in the Operations sector
Virtual training course
We are all graphic designers. Most days we are creating presentations, documents, videos etc as part of our jobs, but to create clear and visually compelling outcomes we need to understand design, to think in the way a graphic designer would.
MRS and Ofcom present a joint webinar to help practitioners navigate the recent Ofcom rule changes affecting telephone research together with practical advice on how to minimise the likelihood of call blocking.
Our newsletters cover the latest MRS events, policy updates and research news.