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Developing personal effectiveness skills enhances an individuals personal profile within an organisation. Developing skills to influence others, enhances careers, builds networks and enhances personal recognition and contribution.

Knowledge, Skills and Attitudes

1. Assess and identify personal effectiveness including strengths and weaknesses

2. Indentify and work with individuals to assist in developing personal skills, particularly addressing areas of weaknesses

3. Develop skills working effectively as part of a team, understand your role and responsibilities and how this relates to others

4. Set personal development targets, including addressing identified weaknesses, and develop approaches to enable these targets to be met

5. Assist others in developing their knowledge and skills

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CX / UX / MR Conference 2026

London

Experience is king. At this year’s CX|UX|MR conference you’ll discover how ever-richer experience data is powering product development, service transformation and brand propositions. You’ll also see how this holistic approach is driving customer centricity.

Apr
28
2026

Tuesday
09:00–17:00

Asking Smarter Questions

Virtual training course

“Asking Smarter Questions” is a dynamic and interactive training course from award-winning author and trainer Sam Knowles, which champions the art of curiosity. The course sets out the six Universal Principles you need to make every question count.

Apr
28
2026

Tuesday
09:30–16:00

Inclusive Data in the Age of AI

Virtual training course

A new MRS training course for researchers and insight professionals navigating inclusivity, digital data and emerging technologies.

Apr
30
2026

Thursday
09:30–16:00

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