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5 Reasons to look beyond NPS
We Live Context – 10 May 2023
Source https://www.context-consulting.co.uk/blog/5-reasons-t-look-beyond-your-nps
Here's our 5 reasons to look beyond the Net Promoter Score to measure the customer experience
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©2024 The Market Research Society,
15 Northburgh Street, London EC1V 0JR
Tel: +44 (0)20 7490 4911 Email: info@mrs.org.uk