Beehive is an award-winning CX and insight agency that helps executive decision makers understand their customers and prospects.
We provide clear, succinct and accessible insights that tell a compelling story. Clear recommendations and action prioritisation enable you to make informed decisions about how to improve the commercial performance of yourorganisation.
As specialists in customer understanding, we help organisations to evaluate, optimise and transform performance across the entire product lifecycle; from product and service development, through to marketing and communication messaging, and the strategy and measurement of CX.
That’s why we're a trusted partner to many leading multinational companies.
“You are in the hands of true experts in what they do. You kept sight of the business questions we were trying to answer and worked throughout the project to adjust to solve these in the best way. The write ups and de-briefs of the research were excellent, really comprehensive and well told. You also helped us use the information in practice (preparing for board updates, inputs to business cases etc) - it wasn't just an academic report. The team were hugely committed to make it work, even on compressed timescales. ”- Major UK Publisher
“Our success is shared with Beehive and a result of your continuing support and leadership” - Harvard Business Publishing
“Working with Beehive has enabled us as an organisation to spark conversations and discussions about how to move our business forward. The insight delivered by the customer understanding project has already begun to drive strategic thinking about what our customers seek from us as an organisation and the direction we need to take in the future.” - eseye
“Working with Beehive has enabled us as an organisation to spark conversations about how to better engage with our citizens. The rigour that they have brought to building a truly representative sample and drawing insights from questions we put to those residents builds confidence that we aren’t just hearing from the loudest voices. Their support has been high quality, attentive, flexible to our needs and delivering to tight timescales. They have ensured we feel like we’re getting a service tailored to our specific needs.” - Oxford City Council
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