Firefish are an award-winning, full-service strategic insight consultancy that combine an instinctive understanding of Human Behaviour, a deeply immersive view of Culture, and elegantly clear Data Science.
With 25 years of experience, we deliver a fuller, clearer picture that gives you the Competitive Edge you need to succeed.
We take a bespoke approach to each client challenge, fusing a range of established and tech-enabled methods, tools and techniques as needed.
We do this for some of the world's biggest brands & businesses from offices in London, New York & LA, supported by our hand-picked global partner network.
We have Centres of Excellence that cover all aspects of Audience, Brand , Communication, Innovation & Cultural Strategy, as well as having sister agency, The Pineapple Lounge, who deliver clear ways forward for Youth + Family-focused brands.
To find out how we can deliver the Competitive Edge you seek, get in touch.
Fran Alberry (Head of Audience & Communications)
Beth Broughton (MD, Firefish USA)
Sam Buckley (Head of Brand Strategy)
Rich Fryzel (Head, Integrated Quant & Analytics)
Anne-Marie Gardner (Head, Ad Hoc Research, Firefish Data)
Riwanon Gestin (MD, The Pineapple Lounge)
Martyn Hill (Global Business Development Director)
Susie Hogarth (Head of Cultural Strategy)
Billy Holland (SVP, Firefish USA)
Lizzy Moroney (Head of Customer Strategy)
Emma Mozley-Allen (Director, Firefish Data)
Richard Owen (Group Head of Innovation)
Majbritt Rijs (MD, Firefish Data)
Admin/Support staff: 3
Executive/Research staff: 58
Non-research: 9
Field managers/supervisors: 7
Total Number of Employees: 51 to 100
“The Pineapple Lounge is absolute best-in-class in their field of kids, family and generational research. Over the past 5 years, not only have TPL delivered excellent global market, consumer and innovation research but have become a trusted strategic partner that our business highly values. The work and recommendations that TPL provides is always tailored, future-oriented, bold and highly relevant to the business challenges our company faces.” - Global Insights Manager, Global toy client
“In our journey to innovate against the 'Jobs to be Done' framework, Firefish have continued to be integral partners, with their agile and immersive approach to support 12-week Sprints. Overcoming initial internal hesitation, their smart thinking and mould-breaking approach demonstrated the critical value of strategic insight and was flexible enough to deliver at pace.” - Customer Insights Director, Financial Services client
“Many suppliers can offer qual or quant, but the Firefish & the numbers lab team gave us confidence that they would be able to generate industry-leading qual and back that up with the most advanced statistical modelling to give us a rigorous and multifaceted research design, uniquely created for us. The work has transformed parts of our product, marketing, and metrics. It's also led to follow-up research that's just as crucial to our industry thought leadership." Lead researcher, Global social media client
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