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IFF Research

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IFF Research helps public, private and voluntary sector organisations to make better-informed decisions. Established in 1965, IFF offers a full suite of social and market research services, aimed at maximising impact for clients and wider society. Sector specialisms include housing; education, learning & skills;  business & enterprise; higher education; energy & environment.

Our specialisms

Central Government, Education/Training, Environmental, Finance/Investment – Business, Insurance, Legal, Property/Construction/Housing, Public Services, Sport/Leisure/Arts, Wellness/Fitness
Behaviour Insights, Brand/Branding, Business-to-Business, Concept Testing, Consumer, Customer Experience, Employee Research, Multi-Mode Fieldwork, New Product Development, Social Research
CATI, Coding/Data Entry, Depth Interviews, Executive Interviews, Face-to-Face, Focus Groups/Group Discussion, Online Surveys, Qualitative, Quantitative, Questionnaire Design, Telephone Interviewing, Tracking, User Experience (UX)
Children & young people, College students, Ethnic minorities, Older people, Parents of young children, People with physical disabilities, Unemployment , Vulnerable adults, Welsh speakers
Central Europe, Eastern Europe, India/Pakistan, Northern/Western Europe, Pacific Rim, Republic of Ireland, South America, UK

Our people

Senior Contacts

Lorna Adams (Director)

Maya Agur (Director)

Matt Barnes (Director)

Kelsey Beninger (Director)

Jacquie Collins (Director)

Sashka Dimova (Director)

Christa Downing (Director)

Sophie Elliott (Director)

John Higton (Director)

Joe Hudson (Director)

Rob Irving (Director)

Claire Johnson (Director)

Genna Kik (Director)

Alistair Kuechel (Director)

Katie Oldfield (Director)

Daniel Pearmain (Director)

Sam Selner (Director)

Jan Shury (Managing Director)

Andrew Skone James (Director)

Jane Thompson (Director)

Angus Tindle (Director)

Catherine Turner (Director)

David Vivian (Director)

Rob Warren (Director)

Nicola Wildash (Director)

Breakdown of Personnel

Admin/Support staff: 25

Executive/Research staff: 115

Data processing: 8

Field interviewers: 6

Telephone interviewers: 950

Telephone managers/supervisors: 52

Total Number of Employees: 101 to 500

Open-quote-mark

 “The team were excellent and I really appreciated all the hard work they put in to making the research methods robust and the final product of an excellent quality!”

Ruth Boyle, Senior Research Officer, Her Majesty's Inspectorate of Constabulary and Fire & Rescue Services

“The team were excellent, friendly, flexible and good fun”.

 Richard Shiner, Head of Research & Evaluation, Ofsted

 “We had an urgent internal deadline to meet for this research against a tight timetable and the IFF team delivered the data on time and to a high standard as required. The team were responsive, kept us informed and delivered good quality research data under time pressure, which was very helpful internally.”

 Sam Davis, Assistant Director of Market Research, Competition and Markets Authority

"We have worked with IFF Research on the Employer Skills Survey since 2011 and their guidance and expertise has been key to walking the fine line between maintaining the survey time series, whilst also ensuring the survey asks questions in areas of increasing interest."

James Carey, Welsh Government

“It is a real pleasure working with IFF on the largest annual social survey in the UK. Their ability to adapt, attention to detail and adherence to principles of good practice in research have led to the establishment of a strong foundation for Graduate Outcomes. Good communication within the organisation and with HESA as their client has enabled us to tackle challenges in a timely manner while meeting critical deadlines. Being a solution-oriented organisation, IFF have made a significant contribution towards the successful customisation of the CATI system, in order to meet the most complex requirements of this survey.”

Neha Agarwal, Head of Research & Insight, HESA

 

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